Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FNSPIM508 Mapping and Delivery Guide
Evaluate and improve return to work programs

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FNSPIM508 - Evaluate and improve return to work programs
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to apply research to analyse, evaluate and implement continuous improvement measures in return to work (RTW) programs within organisations. It applies to individuals who have well developed analytical and communication skills and a broad knowledge base of the sector and services to provide strategic guidance in organisational activities.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the personal injury management fields of work and include access to:

office equipment, technology, software and consumables

organisational records, policies and procedures.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Research best practice RTW models for organisations
  • Research best practice RTW models for different types of organisations taking into account relevant legislation and regulations
  • Analyse the forms of health outcomes measurement used in best practice RTW models within different types of organisations
  • Identify the benefits and challenges of implementing RTW best practice in an organisation
  • Analyse the relationship between an organisation’s RTW strategy and its practice
  • Review approaches used for continuous improvement in a range of organisations
       
Element: 2. Review organisation's RTW programs
  • Identify and review the organisation’s RTW policies and procedures
  • Identify personnel with responsibility for RTW in their work roles
  • Determine the forms of health outcome measurement used by the organisation
  • Analyse quantitative organisational data relating to RTW programs
  • Analyse organisational practices and any qualitative data available
  • Document and summarise the key points of the analysis of the review of the organisation’s RTW program
       
Element: Prepare and pitch a continuous improvement plan for an organisation
  • Meet with representatives of the organisation and provide an overview of the review of the RTW program
  • Explain the relevance and types of data, both quantitative and qualitative, that could be collected to measure the RTW program’s outcomes
  • Explain the role of personnel and teams at all levels of the organisation in improving RTW program outcomes
  • Suggest approaches suitable for the size and type of organisation for supporting workers and promoting RTW programs
  • Discuss issues relating to changing or improving the culture of the organisation and advocate the benefits of features of best practice RTW models
       
Element: Develop a plan to improve the organisation’s RTW program
  • 4.1 Refine ideas for improving the organisation's RTW program after discussions with key representatives from the organisation
  • Develop RTW program measures suitable for the size and structure of the organisation
  • Design a project tailored to the needs of the organisation that will have measurable outcomes
  • Develop and document an action plan to implement the project
       
Element: Review organisation's RTW programs
  • Identify and review the organisation’s RTW policies and procedures
  • Identify personnel with responsibility for RTW in their work roles
  • Determine the forms of health outcome measurement used by the organisation
  • Analyse quantitative organisational data relating to RTW programs
  • Analyse organisational practices and any qualitative data available
  • Document and summarise the key points of the analysis of the review of the organisation’s RTW program
       
Element: Develop a plan to improve the organisation’s RTW program
  • Refine ideas for improving the organisation's RTW program after discussions with key representatives from the organisation
  • Develop RTW program measures suitable for the size and structure of the organisation
  • Design a project tailored to the needs of the organisation that will have measurable outcomes
  • Develop and document an action plan to implement the project
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Research best practice RTW models for organisations

1.1 Research best practice RTW models for different types of organisations taking into account relevant legislation and regulations

1.2 Analyse the forms of health outcomes measurement used in best practice RTW models within different types of organisations

1.3 Identify the benefits and challenges of implementing RTW best practice in an organisation

1.4 Analyse the relationship between an organisation’s RTW strategy and its practice

1.5 Review approaches used for continuous improvement in a range of organisations

2. Review organisation's RTW programs

2.1 Identify and review the organisation’s RTW policies and procedures

2.2 Identify personnel with responsibility for RTW in their work roles

2.3 Determine the forms of health outcome measurement used by the organisation

2.4 Analyse quantitative organisational data relating to RTW programs

2.5 Analyse organisational practices and any qualitative data available

2.6 Document and summarise the key points of the analysis of the review of the organisation’s RTW program

3. Prepare and pitch a continuous improvement plan for an organisation

3.1 Meet with representatives of the organisation and provide an overview of the review of the RTW program

3.2 Explain the relevance and types of data, both quantitative and qualitative, that could be collected to measure the RTW program’s outcomes

3.3 Explain the role of personnel and teams at all levels of the organisation in improving RTW program outcomes

3.4 Suggest approaches suitable for the size and type of organisation for supporting workers and promoting RTW programs

3.5 Discuss issues relating to changing or improving the culture of the organisation and advocate the benefits of features of best practice RTW models

4. Develop a plan to improve the organisation’s RTW program

4.1 Refine ideas for improving the organisation's RTW program after discussions with key representatives from the organisation

4.2 Develop RTW program measures suitable for the size and structure of the organisation

4.2 Design a project tailored to the needs of the organisation that will have measurable outcomes

4.3 Develop and document an action plan to implement the project

Evidence of the ability to:

research current information on approaches and models of return to work (RTW) programs in a range of organisations

review the organisation’s RTW program and develop RTW measures for the organisation

present findings of the review and ideas for RTW program improvements

document a project action plan.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline key features of relevant state and/or territory legislation and regulations relating to RTW programs

outline the benefits of RTW programs for individuals and employers

outline the key RTW barriers for individuals and employers

summarise key points of current literature and research relating to best practice RTW models within organisations

outline the role of perception and attitudes towards injury or illness and how it impacts on an individual’s RTW program

explain how health outcomes are measured

describe the types of data collected by health outcome measurement tools

outline the benefits and challenges of RTW programs within an organisation

describe key features of organisational policies and procedures relating to RTW programs

describe key features of project or action plans including:

purpose and objectives

activities to be undertaken

timelines

personnel and responsibilities

costs

monitoring mechanisms.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Research best practice RTW models for organisations

1.1 Research best practice RTW models for different types of organisations taking into account relevant legislation and regulations

1.2 Analyse the forms of health outcomes measurement used in best practice RTW models within different types of organisations

1.3 Identify the benefits and challenges of implementing RTW best practice in an organisation

1.4 Analyse the relationship between an organisation’s RTW strategy and its practice

1.5 Review approaches used for continuous improvement in a range of organisations

2. Review organisation's RTW programs

2.1 Identify and review the organisation’s RTW policies and procedures

2.2 Identify personnel with responsibility for RTW in their work roles

2.3 Determine the forms of health outcome measurement used by the organisation

2.4 Analyse quantitative organisational data relating to RTW programs

2.5 Analyse organisational practices and any qualitative data available

2.6 Document and summarise the key points of the analysis of the review of the organisation’s RTW program

3. Prepare and pitch a continuous improvement plan for an organisation

3.1 Meet with representatives of the organisation and provide an overview of the review of the RTW program

3.2 Explain the relevance and types of data, both quantitative and qualitative, that could be collected to measure the RTW program’s outcomes

3.3 Explain the role of personnel and teams at all levels of the organisation in improving RTW program outcomes

3.4 Suggest approaches suitable for the size and type of organisation for supporting workers and promoting RTW programs

3.5 Discuss issues relating to changing or improving the culture of the organisation and advocate the benefits of features of best practice RTW models

4. Develop a plan to improve the organisation’s RTW program

4.1 Refine ideas for improving the organisation's RTW program after discussions with key representatives from the organisation

4.2 Develop RTW program measures suitable for the size and structure of the organisation

4.2 Design a project tailored to the needs of the organisation that will have measurable outcomes

4.3 Develop and document an action plan to implement the project

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Research best practice RTW models for different types of organisations taking into account relevant legislation and regulations 
Analyse the forms of health outcomes measurement used in best practice RTW models within different types of organisations 
Identify the benefits and challenges of implementing RTW best practice in an organisation 
Analyse the relationship between an organisation’s RTW strategy and its practice 
Review approaches used for continuous improvement in a range of organisations 
Identify and review the organisation’s RTW policies and procedures 
Identify personnel with responsibility for RTW in their work roles 
Determine the forms of health outcome measurement used by the organisation 
Analyse quantitative organisational data relating to RTW programs 
Analyse organisational practices and any qualitative data available 
Document and summarise the key points of the analysis of the review of the organisation’s RTW program 
Meet with representatives of the organisation and provide an overview of the review of the RTW program 
Explain the relevance and types of data, both quantitative and qualitative, that could be collected to measure the RTW program’s outcomes 
Explain the role of personnel and teams at all levels of the organisation in improving RTW program outcomes 
Suggest approaches suitable for the size and type of organisation for supporting workers and promoting RTW programs 
Discuss issues relating to changing or improving the culture of the organisation and advocate the benefits of features of best practice RTW models 
4.1 Refine ideas for improving the organisation's RTW program after discussions with key representatives from the organisation 
Develop RTW program measures suitable for the size and structure of the organisation 
Design a project tailored to the needs of the organisation that will have measurable outcomes 
Develop and document an action plan to implement the project 
Identify and review the organisation’s RTW policies and procedures 
Identify personnel with responsibility for RTW in their work roles 
Determine the forms of health outcome measurement used by the organisation 
Analyse quantitative organisational data relating to RTW programs 
Analyse organisational practices and any qualitative data available 
Document and summarise the key points of the analysis of the review of the organisation’s RTW program 
Refine ideas for improving the organisation's RTW program after discussions with key representatives from the organisation 
Develop RTW program measures suitable for the size and structure of the organisation 
Design a project tailored to the needs of the organisation that will have measurable outcomes 
Develop and document an action plan to implement the project 

Forms

Assessment Cover Sheet

FNSPIM508 - Evaluate and improve return to work programs
Assessment task 1: [title]

Student name:

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I declare that the assessment tasks submitted for this unit are my own work.

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Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

FNSPIM508 - Evaluate and improve return to work programs

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

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